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Privacy Policy

Elizabeth Rose Privacy Policy

Welcome to Elizabeth Rose’s privacy policy. Your privacy is important to us.

It is Elizabeth Rose’’s responsibility to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

This privacy policy aims to give you information on how Elizabeth Rose collects and processes your personal data including any data you may provide through our websites or on the telephone or when you sign up to our newsletter or access our services.

Our websites are not intended for children and we do not knowingly collect data relating to children.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.

We will make readily available to customers information about our policies and practices relating to the management of personal information.

We will only retain personal information for as long as necessary for the fulfilment of those purposes.


Elizabeth Rose may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 09/01/2022.

WHERE IS YOUR DATA STORED AND WHO HAS ACCESS TO IT?

Your data is stored by Elizabeth Rose.​​

Your data is never passed on, sold or swapped for marketing purposes.


THE DATA WE COLLECT ABOUT YOU

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • If you have given us permission, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • If you have given us permission, from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

COMMENTS  & TESTIMONIALS

When visitors leave comments and testimonials on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

CONTACT FORM

The information you give us in the feedback form is not used for marketing purposes or passed on to third parties. If you are submitting a testimonial we are obliged to retain your contact details for verification purposes.

YOUR RIGHTS TO ACCESS

You have the right to request a copy of your personal data that is held by Elizabeth Rose at any time. This will be provided by email.

CONTROLLING YOUR PERSONAL DATA AND YOUR RIGHTS TO ERASE DATA

Whenever you are asked to fill in a form on this website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information. If you make a purchase on this website, we will store your contact information and details of the items purchased on our databases.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

THIRD-PARTY LINKS

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Financial transactions relating to our website and services are or may be handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. If you require further Information regarding our payment providers please contact us.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

DATA PROTECTION

Elizabeth Rose  takes the security of your data very seriously. All personal data we receive is treated confidentially and as a registered data user under the Data Protection Act, any subsequent replacement legislation and the General Data Protection Regulation (EU) 2016/679) (GDPR). We will never pass on your details to a third party.

We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will always report any security breach that has an affect on the data we hold on you.

COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Like many other website our site includes functionality provided by third parties. So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site. These also use cookies. The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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GOOGLE ANALYTICS
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.

EMAIL MARKETING

Users who have registered to our email newsletter service will be able to unsubscribe from the service at any time by clicking on the ‘unsubscribe’ link at the bottom of our email newsletters. Once unsubscribed, your information will be automatically removed from our database. Once you complete a sign up form you agree to us sending you a further email to confirm. You will not be entered onto our mailing list until you click the link on the email to confirm.